Privacy Policy

Introduction

Mold Water Remediation Corp operates moldwaterremediation.com and takes your privacy seriously.

This policy explains what personal information we collect from visitors to our website, how we use it, who we share it with, and what choices you have over your data.

Mold Water Remediation Corp is a licensed restoration contractor based at 1419 Coney Island Ave, Brooklyn, NY 11230. This policy applies to all visitors and users of moldwaterremediation.com, regardless of where they are located.

Information We Collect

We collect two types of information: what you submit directly, and what our site collects automatically.

When you fill out a contact form on moldwaterremediation.com, we collect the information you submit — your name, phone number, email address, and any details you provide about your property or service need. The contact form is the primary way we receive personal data on this site.

We also collect information automatically when you visit. This includes your IP address, browser type, pages viewed, time spent on each page, and how you arrived at our site. That passive collection happens through website analytics tools, which track visitor behaviour so we can understand how the site is being used.

How We Use Your Information

Every piece of data we collect has one purpose: serving you.

Contact form submissions are used to respond to your enquiry, coordinate job assessments, and follow up on your restoration or mold service request. We do not use your contact information to send unsolicited marketing email, and we do not sell your data to third parties.

Automatically collected data is used to improve site performance, identify technical problems, and understand which pages are most useful to visitors. We do not use analytics data to identify individual users.

If you call or email us directly, that information is handled the same way as a form submission — used only to assist you with your service request.

Cookies and Tracking Technologies

Our site uses cookies to support basic site functions and analytics.

Cookies are small data files placed on your device by the website or by third-party tools connected to it. They help the site remember your session, measure traffic, and understand how visitors interact with our pages.

You can control cookie settings through your browser. Most browsers allow you to block or delete cookies. Disabling them may affect some site features, but it will not prevent you from accessing our contact information or submitting a service request.

Third-Party Services

Some tools connected to our site may receive limited data during normal operation.

Third-party service integrations are external tools and platforms connected to moldwaterremediation.com, which may include analytics providers and the email or CRM platforms used to manage job enquiries. These tools may receive data such as your IP address, browser type, or the content of a contact form submission.

We do not sell your data to any third party. Data shared with service integrations is limited to what each tool needs in order to function.

Your Rights and Choices

You have rights over your data — including the right to have it deleted.

We honour the following requests from anyone whose personal data we hold, regardless of where you live:

• Request a copy of the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your data from our records

To exercise any of these, contact us using the details at the end of this policy. We may need to verify your identity before acting on a request.

New York State law imposes data security and breach notification obligations on businesses that hold personal information about New York residents. The rights listed above are offered as a matter of our own policy rather than under a single state statute.

Data Retention

We keep your information only as long as your service request requires.

We retain contact form submissions for the duration of our service relationship with you. We also retain them for a reasonable period afterward, so we can address service-related questions that come up later.

Once that period has passed, your information is deleted from our active records. If you request earlier deletion, we will honour that request.

Children’s Privacy

moldwaterremediation.com is not directed at children under 13.

We do not knowingly collect personal information from anyone under the age of 13. If you believe a child has submitted information through our contact form, contact us immediately so we can delete it.

Changes to This Policy

When this policy changes, we update the date at the top of the page.

We may revise this policy from time to time to reflect changes in our practices or in applicable law. When we do, the last updated date at the top of this document will change. Continued use of the site after an update constitutes acceptance of the revised policy.

Contact Us About Privacy

Questions about this policy? Reach us directly.

Mold Water Remediation Corp
1419 Coney Island Ave, Brooklyn, NY 11230
Phone: 212-432-5803
Email: contact@moldwaterremediation.com

If you have a question about how your data is collected, used or stored — or you want to request access to or deletion of your information — contact us using the details above. We will respond promptly. Our terms of service cover your use of the site itself.